Canceling your account
While we hope you don't want to cancel, if you have a paid account with Qwilr we've made sure you can do this within your account settings. Canceling your account immediately removes your access to log in. Please be sure you're ready for your account to be fully closed.
Having payment issues related to interruptions caused by COVID-19? Don’t hesitate to reach out. We’d love to help if we can, and we have some modified subscription options available for those unable to afford our regular plans.
If you're thinking about canceling your account, please get in touch and let us know if there is anything we can help with. We never want you to be unhappy with your Qwilr service and we're here to help.
If you're definitely ready to cancel your account, here are the steps.
Step 1. Click your initials at the top right corner. Then click View All Settings.
Step 2. Choose Subscription from the left menu. At the bottom of the page you'll see Cancel Subscription button. Click that and you'll be able to cancel.
Note: Only account admins have access to subscription settings.
Note: If you're currently on a trial there is nothing you need to do to cancel. We'll automatically close your account when your trial period ends unless you deliberately choose to subscribe to a paid plan.