Resetting your password
Sometimes you just can't remember your password. When that happens, we're here to help.
In this article:
Resetting before you log in
If you need to reset your password, you can head directly to our password reset page.
Or if you're on the login page, click on the Continue with email link.
From there, click the Forgot Password link.
Enter your email address, and we'll send you an email with a special link to reset your password.
The password reset link expires within an hour, so you'll want to use it quickly.
If you're not seeing our email within a few minutes, be sure to check your spam filter and any other email filters you have set up.
If you're having trouble resetting your password (for example, because you've lost access to the email the account is under), get in touch with our team and we're glad to help.
Resetting after you've logged in
If you're already logged into your account and want to reset the password, you can do that from your account settings.
Head to the top right corner of Qwilr and click on your initials. Then choose Account Details.
On the Account Details page, scroll down to the Password section. Click the Reset Password link.
Enter your email address, and we'll send you an email with a special link to reset your password.
Password security
When you reset your password, Qwilr automatically checks to see if your new password has been part of a known data breach.
We send a portion of your password securely to a service called Have I Been Pwned. They compare against their database of compromised passwords, and send us a list of possible matches. Then our system compares that list against the password you've entered. If there's a match, you'll see an error message.