What kind of support is available on my subscription?
Your Qwilr plan comes with support from our 24-hour team. Here's a guide to the forms of support you'll have.
Enterprise plan
- Our Enterprise customers have an assigned Account Manager to email directly any time.
- Our Support team is available by email to help with urgent issues, 24 hours Monday - Friday. We typically respond within 30 minutes.
- Live chat is always available when our Support team is online.
Business plan
- Our Support team is available by email, 24 hours Monday - Friday. We typically respond in under an hour.
- Our extensive Help Center is always available.
- Live chat is always available when our Support team is online.
Trials
- Our Support team is available by email, 24 hours Monday - Friday. We typically respond in under an hour.
- Live chat is available during our business hours, depending on staffing levels.
- Our extensive Help Center is always available.