Adding a Custom Form to the acceptance process

Sometimes it's useful to ask some final questions as your client is accepting a Qwilr Page. Custom Forms are great for collecting additional information, or even for asking the acceptor if they'd like to join your mailing list. (A great option for GDPR regulations!)

Note: This feature is only available to Business and Enterprise plans.

Note: Custom Forms cannot be used to collect sensitive information like passwords or payment information.

View a video version of this tutorial

Creating new custom forms

Step 1. Custom forms are part of the Accept Block, so the first thing you'll want to do is add that block to your page.

Step 2. Next, head over to the Block Options menu (3 dots) in the top left corner of the block.

Step 3. In the dropdown menu, click on the Custom Form section.

Step 4. From there, click on Create & Manage Forms.

Step 5. If this is your first form, click Create New Form.

If you've created forms before, you can either choose a form you need to edit, or click Create New Form to start a fresh one.

Step 6. From here, you can:

• Add text fields
• Add dropdowns
• Make fields required
• Delete fields

Step 7. Once you've added all of your custom fields, click the Finished Editing button to save your changes.

Enabling a custom form

As soon as you've created a form, it will be accessible in your Accept Block.

Head back to that block now, and click the Block Options icon again. Then click the Custom Form section. You'll now see a dropdown menu with your saved forms. Select the one you want.

Editing and deleting forms

If you want to tweak the text of a form, head back to the Form Library. To do that you'll click  Block Options in your Accept Block, then go to Custom Form, and then Create & Manage Forms. 

From there, select the form you want to edit.

That will open up the form editor and from there you can edit your fields.

Note: When you add a form to a page, it won't update automatically if you edit the form later. If you update one of your forms and want to make sure the updated version appears in any pages you've already added it to, you'll need to remove the form and re-add it to enable the updated version.

You can also delete the form entirely from the Form Builder.

What your client sees

Once you've added a custom form to your Accept Block, your client will see the form during the acceptance process. It will look something like this:

Your client will also receive a copy of their responses in their acceptance email.

Viewing the form data

You'll be able to see your clients' form responses in the acceptance confirmation email you receive.

You'll also be able to access these responses by heading to the backup section of your  Audit Trail.