Adding users

Add new users and enhance collaboration: empower your team in Qwilr

Bring more members of your team into your Qwilr account, you'll be able to collaborate and comment on your Qwilr Pages. This guide will walk you through adding new users. By following the steps, you can seamlessly integrate new team members into your Qwilr workspace.

Adding a new user from the Manage Team/People Page

Step 1. Head to the top right corner of your Qwilr dashboard. Click on your initials and then choose Manage Team.

Step 2. At the top left of the page you'll see your Users count total and across from that, at the top right of the Manage team/People page, you'll see your Seat count and total Seats available on your current subscription. This tells you whether a new user would be included in your current subscription, or if you need to click on Manage seats to purchase another seat. More info on that process below.

Step 3. With available Seats, click Invite people in the top right corner. Enter the email address of the person you'd like to add, then use the dropdown menu to assign them a permission level. The Admin role can view and edit all Qwilr Pages in the account. Creators can view and edit pages they've created, or pages that have been shared with them.

Step 4. Click Invite people.

Note: If the user has already signed up for a Qwilr trial or account with the same email address, you'll see an error message.

To proceed, they’ll need to login to their account and delete their existing Qwilr trial account first. You can share these easy steps with them here.

Step 5. If this user will be included in your existing subscription seat count, you'll see this message letting you know that no extra charges will apply.

Reminder: If you've used all your available seats, you'll need to manage your seats before inviting someone new.

Click Manage seats on the People page to open the Manage seats dialog. Here you'll see your current seat usage and can adjust your seat count using the number input or by pressing the arrow up or down button under Adjust seats. A pricing summary will appear on the right showing the additional cost per seat. Once you're happy with the change, click Confirm seats update to proceed.

Note: Additional seats are billed at your plan's per-seat rate (e.g. $100.00 AUD/seat per month, billed annually). The final charge may differ due to proration, credit refunds, or local taxes.

Once you've confirmed the invitation, The new user will receive an email invitation from Qwilr, with a unique link to set up their account and create their password.

Adding a new user from within a page

As you're editing a Qwilr Page, you can also invite users to your account. Head to the top right corner of the editor and click the Collaborate button.

A list of users who currently have access to this page will appear. Type in the email address of another person you'd like to invite, and you can generate an invitation email to them.

Note: If inviting this user will result in an additional charge, you will be notified to manage seats by clicking the Manage seats button and

Understanding seats, users, and billing

Seats are the amount of licenses you are paying for. Users are the amount of people enrolled in your account utilizing those Seats.

To manage Seats head over to your Account settings under your initials in the top right of your Qwilr account. Then, click Billing. Here you click on the Manage seats button.

This will take you to your Manage seats screen where you can increase (or when available decrease) the amount of seats on your account. It will also show you the amount of increase in billing and your current per-seat price, broken down monthly but billed annually.

Some things of note:

Adding a seat will be prorated to the end of your term. So if you add a seat six months into your annual billing cycle you will only be billed for that remaining six months.
If you are on a Growth or Scale plan, which have a minimum seat count as part of those plans, you will not be able to reduce seats below that amount.
You cannot reduce seats below the amount of users and pending invites currently active on your account. If you need to reduce those numbers, see the below.
Your billing is based on total seats and not active users.

Managing Users

To manage Users in your account find your Account settings under your initials in the top right of your Qwilr account and then go to People.

Here you will see your list of active users, Teams if available for your plan, how many Seats are in use, and the ability to Invite people. It will also show you all Pending invites.

Some things of note:

Pending invites do occupy Seat count, so if someone hasn't responded you can re-send the invite or delete it.
You cannot have more Users than Seats. If you attempt to invite a user without having the available seat count, you will see the below message.

Determining who can add users

By default, all admins on your account can add and remove users. If you like, you give Creators this option as well - or restrict them from adding users.

Step 1. Head to the top right corner of your Qwilr dashboard. Click on your initials and then choose Account Settings.

Step 2. From the left menu, choose Account. On the Account page, you'll see this list of options:

Choose the option you prefer. Then click Update Permissions.

What's Next

Changing a user's role, from Creator to admin or back
Removing a user

Need a hand? Contact us at help@qwilr.com.