Salesforce: User Guide
Once you've installed the Salesforce integration and created a template, it's time to use it. In this guide, we'll show you how to use Salesforce with Qwilr to make personalized documents from templates in seconds. (Prefer a video? We have one here.)
Note: This integration is only available to Enterprise plan customers.
Connecting to Your Qwilr account
After the installation process, each user in your Salesforce account will need to link Qwilr to Salesforce.
Note: Your Qwilr account email address and Salesforce account email address must match for this connection to work.
Note: If you are inviting users into your Qwilr account, you need to use their actual registered email address in Salesforce. It's possible that they use a different username to log into Salesforce - if so, make sure to match the email address, not the username.
Head to the Qwilr widget in your Salesforce account. (Your Salesforce admin will have set this up and can let you know where it is.) You'll see a Connect Now button. Click that and we'll match your Salesforce and Qwilr email IDs and enable your account.
Creating your first Qwilr Page
Step 1. Make sure you have a Salesforce template created.
Step 2. Head to the record you'd like to create a page from. It can be a Lead, Contact, Account, or Opportunity record. Locate the Qwilr widget. If you're using Salesforce Lightning, you'll find the Qwilr widget in the Details tab.
If you're using Salesforce Classic, you should see it wherever it was placed on the page layout.
Step 3. Once you're at the Qwilr widget, click Create New.
Step 4. Select the template you want to use, and click Use Template.
Step 5. Success! You've created a Qwilr Page. You'll now see a mini dashboard for that page in the Qwilr widget. You'll be able to see the current page status here, as well as the total number of views it has.
Available options in the Qwilr widget
You can use the mini dashboard for your page to access a number of useful tools.
Clicking the Preview icon lets you see the public version of the Qwilr Page that your client sees.
If you click the Edit icon, the page opens in Qwilr so you can make changes. Qwilr saves your changes automatically and you can see them in the page preview right away.
Clicking on the Share icon copies the link to the public version of your Qwilr page. Then you can paste that link into an email, instant message, text, or any other form of communication you use with your client. Qwilr generates a unique URL for your page. Your client can see the page, but it won't be visible to search engines.
When you click View Analytics, you're taken to Qwilr to see the analytics for this page. You'll be able to see the date, time, location, and duration of each view. You'll also see which blocks of the page your clients are spending the most time in.
You can delete any page that hasn't been accepted yet. When you click Delete, the page will be removed from the Qwilr widget and from your Qwilr account. You can learn more about deleted pages here.
Download as PDF
Clicking Download as PDF will save a PDF of the page to your computer. If you need to change the page size, format, or add page numbers to the PDF, please see this article.
Note: When your client accepts the page, a PDF copy will upload to the Notes and Attachments section of the Salesforce record.
At the top of the Qwilr widget, you'll see a button that downloads a CSV file. The file will contain the names, current status, and URLs of all of the Qwilr pages you've created from this Salesforce record.
Viewing the page activity feed
You can see all of the activity for this page in the Activity tab of your Salesforce record. This activity feed includes the first view of the document and when it's accepted.
Viewing your pages in Qwilr
When you create Qwilr pages in Salesforce, they're stored in Qwilr as "child pages" of their template. To access child pages, locate the template on your Qwilr dashboard and hover over it. You'll see the View Children button appear. Click it to see a list of pages you've created from this template.
Child pages can be edited, archived, disabled, or deleted as any normal Qwilr page can be.